Contact
Please Read our Frequently Asked Questions page!
Over 90% of common inquiries are already answered here and can save time! If we receive a question that is already answered in our FAQ, we will politely ask you to revisit it.
Apple Messages
For iOS and Mac users, contact us via live chat on Messages at
One of the easiest ways to contact us and keep a record of our conversations with you!
Skype
Can't use either of the other two options? Give us a shout on Skype for live support.
None of these options work for you? Create a support ticket for our advanced team instead.
Create a Support Ticket
Support tickets are answered in the order they are received, and it may take quite some time for a reply. Please consider one of our live chat options above instead!
Tickets are linked inside your koingosw.com account. Notifications will be sent via e-mail when we reply. View the ticket on our web site using the link in this message to append a reply. We do not receive replies sent by clicking "Reply" in e-mail clients.