Contact Support

Step 1:
Read the General FAQ and License FAQ to see if your question is answered there.

Top Frequently Asked Questions

	After upgrading, the software is telling me the trial has expired!
	Using the web support or contact form fails
	Critical fixes to programs after release
	Is the iPhone compatible with any Koingo software?
	Data Guardian desktop/iPhone syncing
	... read more

Step 2:
Check the in-program documentation under the "Help" menu, as your question may be answered there.

Step 3:
Visit our Software Testing area to find relevant support requests which may answer your question. If this a feature request or bug report, and it is already in our system, please vote for it instead of contacting support with the same problem.

Step 4:
If you cannot find a solution to your problem, contact our support department by one of the methods below. Please keep in mind, your request will be processed during posted business hours in the order it is received.

	Call an agent to assist with software activation. This number is not for technical support, or any other inquiries. +1 (408) 516-4357.
	Chat with an agent online via our Live Support option.
	Use the form below to submit a request to us via e-mail.
	Submit a PAID Expedited Development Request if you have an urgent issue you need addressed.

Contact Support

Full Name	E-Mail Address

Department	Buyer E-Mail (optional)

Product & Version

Operating System

Summary

Message
Attachment (optional)
Please complete the challenge below to prove that you are human. If you cannot read the words, click the reload button for a new challenge.